top of page
  • How do I check my Mdundo balance?
    You can check how much you've earned on January 1st and July 1st under "stats" here: www.mdundo.com/in/stats. Log into your account. Click on the button stats.
  • How do I upload music?
    Step 1: Click on www.mdundo.com/in/music Step 2: Fill in your details correctly i.e your email and password Step 3: Click on music Step 4: Click on upload song Step 5: Fill in the details required Step 6: Click on save
  • Why is my song not uploading?
    Kindly check on the following in case you are facing upload challenges. Device It is recommended to use a computer Date Kindly follow the procedures set in place, while trying to insert the date. The year should be four digits YYYY, the month should be two digits MM, and the date should two digits DD, i.e 2018-02-04 Format Ensure the song is in mp3 format. If not use the link provided to convert the song; https://audio.online-convert.com/convert-to-mp3 Browser It is advisable to use Chrome as the browser. Internet Kindly check your internet connection. Error Kindly send a screenshot of the error Unsaved File Rename the audio file before uploading it. Ensure your file name is not too long or has any special characters If the problem persists, send the song to esther@mdundo.com and indicate the name of your Mdundo account
  • What are the terms of conditions on Mdundo?
    Click here to read the Content Provider Terms & Conditions
  • How does Mdundo make money?
    All Music on Mdundo is free for users & is paid for by advertisers. Mdundo approaches these clients across Africa to advertise their products and services with us. When a client agrees to use our service, we add commercials on our website and in our app. On average Mdundo runs 10 to 20 campaigns every year.
  • How do I upload my profile photo?
    Log into your Mdundo account here Click on edit Click on change image Ensure the picture is in JPEG or PNG of 600 x 600 pixels Click Save
  • How many downloads do I have?
    Step 1: Log in to your account here: www.mdundo.com/in/login. Step 2: Click on "stats" Step 3: DL/download count will show you each download account.
  • What is the minimum payout amount?
    Mdundo uses two modes of payment. Mobile money and Bank transfers. The minimum amount for each is as follows; - Mobile Money: $1 - Bank Transfer: $100
  • How do I promote my music?
    #Method 1- Share With Your Fans Step1:Log into your Mdundo account Step 2: Identify the song you want to share Step 3: Click on the song Step 4: Copy the link that begins with [https://mdundo.com/song/] Step 5: Paste the link on your various social media account #Method 2 - Promote with Mdundo Marketing activities on Mdundo
  • How do I sign up?
    What you need - Active email address - Mobile Number - Recent professional Photo Step1:Go to mdundo.com Step 2: Scroll to the bottom of the page to a blue button "I am Musician! - Log in or sign up" Step 3: Click on sign up and fill in the following details - First & Last name (not your stage name) - Country (country of residence, it affects your payout details) - Mobile Number - Email Address Step 4: Log in to your email to confirm email address by clicking on the link sent from Mdundo Step 5: Create your Biography Step 6: Upload your picture Step 7: Upload your music
  • How does Mdundo work for an artist?
    - Once you have signed up and uploaded your music, your fans can easily download your music. - Mdundo then generates revenue from advertisements on the site and in the songs, exactly like a radio station. - Every 6th month(i.e January & July), Mdundo will pay you a share of the revenue generated based on how many downloads you have.
  • How do I edit a song?
    To edit your Mdundo, please complete the form below. Edit Mdundo Account
  • How do I delete a song?
    Go to mdundo.com Scroll to the bottom of the page and click on the tab, I am a musician! - Log in or Sign up Fill in your email and password Click on the tab music Identify the song want to delete and click on the active tab Click on ok to confirm
  • Does Mdundo work with Djs?
    Mdundo currently ONLY permits mixes from vetted in-house DJs.
  • How does Mdundo calculate artist earnings?
    Mdundo pays 50% of our revenue to the artists. The 50% is split between artists according to the individual artists share of downloads visible in Mdundo account as dl%. Example: If 1% of all downloads on Mdundo is from Artist XYZ, this artist would receive 1% of the 50%. This is the same way leading music services in the world as well as radio stations split the money. The payment per download can vary significantly from payment to payment and the reason for the change in price is either: More or less advertisement clients or More or less total downloads from Mdundo. Price goes up: If Mdundo makes more money or total downloads from Mdundo is decreasing. Price goes down: If Mdundo makes less money or total downloads from Mdundo is increasing.
  • When do I get paid?
    - Mdundo pays you when you have earned more than $1for Mobile Money or $100 for Bank transfer - Mdundo pays every 6th month (January and July). -You can check how much you've earned on January 1st and July 1st under "stats" here :www.mdundo.com/in/stats - Mdundo pays you through Mobile Money or Bank Transfer How To Request For Payout - Login in to your mdundo account - Click on Payout info - Fill in the required details - Click on request payout NB// You can only request for payment in January or July
  • How do I earn money from Mdundo?
    Mdundo pays 50% of our revenue to the artists. The 50% is split between artists according to the individual artists share of downloads visible in Mdundo account as dl% Example: If 1% of all downloads on Mdundo is from Artist X, this artist would receive 1% of the 50%. This is the same way leading music services in the world as well as radio stations split the money. Artists payments are done throughout the months of January and July every year.
FAQ Anchor
bottom of page